Return Policy
The objective of the return policy is to provide a clear and fair process if an item does not meet expectations.
Return Window
Return requests should generally be submitted within 14 days of delivery.
Condition of Returned Items
Items should be returned in unused condition and include original packaging whenever possible. Products showing signs of extensive use or alteration may not qualify for return.
Return Procedure
-
Contact customer support to request return guidance.
-
Wait for confirmation and instructions before sending the item.
-
Ship the item securely using the provided instructions.
Once the returned product is received and reviewed, the request will be processed according to the applicable guidelines.
Items Not Eligible for Return
Certain categories may be excluded from return eligibility, including:
• clearance items
• customized products
• items marked as final sale
These conditions will normally be indicated on the product page.